Overall Score of 95.9 Leads Field for Technical Services in 2020 Best in KLAS: Software and Services Report
CHARLESTOWN, MA, January 31, 2020 — For a second time, the annual Best in KLAS: Software and Services report has recognized J2 Interactive as the #1 provider of technical services in the healthcare industry. J2’s ranking is based on anonymous feedback from customers to whom J2 provides assistance with technology strategy, systems integration, application development, health information exchange, and healthcare analytics.
Among all vendors rated by KLAS in the Technical Services category, J2 tops the list with an overall score of 95.9. The KLAS report also gives J2 an A+ rating for Loyalty to go along with straight A’s across all other sub-scores (Operations, Relationship, Services, and Value).
“J2’s well-deserved recognition by KLAS confirms what we’ve experienced first-hand as their customer for many years,” said Angie Bass, CEO of Missouri Health Connection. “The talented and professional team members at J2 have always gone out of their way to make sure there’s a strong technology foundation underpinning all of our strategic initiatives. J2 is our partner, advocate and ally for all of our interoperability needs.”
Although the company’s projects span a broad range of technologies, J2 is especially well known for its expertise with industry-leading software from InterSystems, including the InterSystems HealthShare® informatics platform and advanced technologies for data management, connectivity and analytics. “We at InterSystems applaud J2 for their remarkable Best in KLAS award for Professional Services,” said Don Woodlock, head of HealthShare for InterSystems. “As a trusted, long-time partner of InterSystems, J2 has implemented our technologies widely, reliably, and with a shared commitment to excellence.”
Over the past few years, J2’s diverse offerings on the Salesforce™ platform — including Health Cloud, Sales Cloud, Service Cloud, and Marketing Cloud — have expanded its customer base to include pharmacies, device manufacturers, and other life science companies. J2’s solutions are helping these organizations go beyond simple CRM to drive patient engagement and revolutionize workflows such as insurance eligibility, medication management, and long-term monitoring of persistent health conditions.
“Our customers push us to apply all of our creativity and expertise toward helping them improve the lives of patients and the providers who care for them,” said Lou LaRocca, J2’s President and CEO. “On behalf of our entire team, I’m grateful for the feedback they’ve given us through KLAS, and even more so for the opportunity to come to work for them every day.”
About J2 Interactive
J2 Interactive is an award-winning healthcare IT services firm with expertise that runs the gamut from database and systems integration to application development, user interface design, and business intelligence. Founded in 2001, J2 has established a reputation as one of the leading providers of customized technology solutions to hospitals, labs, health information exchanges, and life science companies. Our approach is rooted in a fundamental belief that systems succeed or fail based on how well they serve the people who depend upon them. J2 maintains offices in the United States and the United Kingdom and has over 150 healthcare IT experts who work on projects in North America, Europe, and the Middle East. J2 is a certified InterSystems Implementation Partner as well as a Salesforce Silver Consulting Partner. For more information, please visit j2interactive.com or follow @J2_Interactive on Twitter.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance.
J2 Interactive: Jen Carter, 415-336-6327, firstname.lastname@example.org