Welcome to the J2 blog. This blog covers a wide range of topics related to healthcare IT, interoperability, and CRM for healthcare and life sciences organizations.
J2 Interactive Blog
As a consulting firm that has been involved with hundreds of large healthcare IT projects for two decades, we at J2 Interactive have seen many technological shifts over the years—at clinics, hospitals, health systems, and HIEs.
Patient aftercare can be facilitated and improved using Omni-Channel, which is a component of Salesforce Service Cloud.
2021 marks the seventh year of SHIEC! We are excited to be both back in person and viewing the sessions virtually. Join us over the upcoming days as we recap selected sessions from this year’s events! Today – day three.
2021 marks the seventh year of SHIEC! We are excited to be both back in person and viewing the sessions virtually. Join us over the upcoming days as we recap selected sessions from this year’s events! Today: day two.
2021 marks the seventh year of SHIEC! We are excited to be both back in person and viewing the sessions virtually. Join us over the upcoming days as we recap selected sessions from this year’s events! Up first – day one.
Spreadsheets are very useful and economical. However, when a spreadsheet is used as a substitute for a database, problems can occur.
Healthix, one of the largest public health information exchanges in the United States, selected the J2 Managed Terminology platform.
There are both human and technological components to increasing patient engagement. Here’s how technology can enable engagement strategies.
By using Salesforce validation rules, healthcare & life sciences organizations can reduce data entry errors, resulting in higher data quality.
Clinical terminology FAQ from J2 Interactive, provider of the J2 Managed Terminology platform.
In this blog post, learn about SNOMED terminologies and ICD-10 classifications as we look at ways to normalize data between the two sets.
Learn how to handle a new project that internal resources don’t have the bandwidth or the skills to take on with our handy eBook.
If you’ve heard the term Health Cloud over the years, but you don’t know exactly what it means, this post should clear things up for you.
Learn 12 ways medical device companies can maximize return on their CRM investment in this brief and easy guide.
Many urgent care businesses are looking for ways to expand their care services to a greater number of patients. A CRM (customer relationship management) solution can accomplish this and streamline a variety of urgent care use cases while contributing to the business’s growth in a number of ways.
Welcome to J2’s Healthcare IT Talk, where we chat with industry leaders on the topic of information technology in healthcare and life sciences. Today our theme is interoperability in healthcare with guest Steve Heard, Vice President of Technology at J2 Interactive. Healthcare IT is complicated. To understand why Steve breaks down the unique data complexities that make healthcare different from other industries.
Healthcare software uses complex medical terminology, and every system has its own version. Confused about how to get them to interact? We’ve got you covered.
An overview of clinical terminology codes, clinical care classification codes, and procedural codes for billing and claims.
As a medical device manufacturer’s business grows, managing customer support cases in the inbox becomes unwieldy. Here’s a better way.
At a certain stage in their growth, medical device manufacturers & distributors consider investing in a CRM such as Salesforce. Here’s why.