J2 Interactive

J2 Interactive Blog
J2 covers a wide range of topics related to healthcare IT, interoperability, and CRM for healthcare and life sciences organizations.
The Urgent Care Business Model: Where CRM Fits In Tim Wood February…

The Urgent Care Business Model: Where CRM Fits In

Many urgent care businesses are looking for ways to expand their care services to a greater number of patients. A CRM (customer relationship management) solution can accomplish this and streamline a variety of urgent care use cases while contributing to the business’s growth in a number of ways.
Interoperability: Why is Healthcare Data So Complex? | Podcast Jen Carter February…

Interoperability: Why is Healthcare Data So Complex? | Podcast

Welcome to J2’s Healthcare IT Talk, where we chat with industry leaders on the topic of information technology in healthcare and life sciences. Today our theme is interoperability in healthcare with guest Steve Heard, Vice President of Technology at J2 Interactive. Healthcare IT is complicated. To understand why Steve breaks down the unique data complexities that make healthcare different from other industries.
Better Results from Better Data Steve McGlothlin February 8, 2021 Healthcare software…

Better Results from Better Data

Healthcare software uses complex medical terminology, and every system has its own version. Confused about how to get them to interact? We’ve got you covered.
Clinical Terminology & Classification Management in Healthcare IT: What You Need Know…

Clinical Terminology & Classification Management in Healthcare IT: What You Need Know

An overview of clinical terminology codes, clinical care classification codes, and procedural codes for billing and claims.
Streamlining Medical Device Customer Support Tim Wood January 23, 2021 As a…

Streamlining Medical Device Customer Support

As a medical device manufacturer's business grows, managing customer support cases in the inbox becomes unwieldy. Here's a better way.
7 Use Cases for Salesforce Experience Cloud in Healthcare Tim Wood November…

7 Use Cases for Salesforce Experience Cloud in Healthcare

Experience Cloud from Salesforce has expanded the concept of a healthcare portal from a transactional one to an experiential one.

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