Welcome to the J2 blog. This blog covers a wide range of topics related to healthcare IT, interoperability, and CRM for healthcare and life sciences organizations.
J2 Interactive Blog
Salesforce World Tour arrived to provide a day of learning and networking. A small group of our team at J2 attended the event to hear what’s new with Salesforce for healthcare and life sciences, and learn what’s currently top of mind in patient management for healthcare organizations. First, what are healthcare organizations focused on to […]
Help! Your customer has an issue and they want to complete a web form to open a service ticket. All Salesforce orgs include functionality called Web-to-Case. It’s easy to implement, but it has limits – the biggest being the lack of support for attachments. In many situations, the ability for a customer to attach a […]
InterSystems’ technology stack, anchored by its interoperability platform HealthShare, is widely recognized as a best-in-breed solution for securely sharing healthcare data across disparate systems. To simplify the transformation of data from different clinical sources, InterSystems developed a data model called SDA (Summary Document Architecture). SDA allows for a simplified transformation of various patient-related source messages […]
When a hospital system moves to a new healthcare information platform, a question that often comes up is, “at what point should legacy clinical systems be decommissioned?” Data from legacy clinical systems often must be easily accessible to users for operational, clinical and compliance reasons. What to do with legacy systems? Keeping legacy clinical […]
Telehealth refers to a broad scope of remote healthcare services. Applications for telehealth range from clinical (telemedicine) to mental health & substance abuse (telecounseling). There is a lot written about how telehealth can save time and money for hospitals, health systems and other organizations. There is less emphasis on the other side of the […]
Healthcare is undergoing a revolutionary transformation driven by data, analytics, artificial intelligence, machine learning and engagement platforms. Population Health seeks to identify and engage with at-risk patient populations to improve outcomes and reduce cost. Population health initiatives benefit patients, healthcare organizations, and the public. When overall population health improves, that means a higher quality of […]
If you don’t live and breathe a certain technology, it can be difficult to understand what it is and how it works. Like many people, I’m still trying to fully understand blockchain. I do, however, live and breathe Salesforce. Part of my job is to explain Salesforce and Salesforce Health Cloud to others. At Salesforce’s […]
Interoperability has become more important than ever for ensuring patient safety. Large interoperability projects require a lot of resources for successful execution. Therefore, healthcare CIOs often need to consider whether to engage outside specialists to help manage the workload spike. If you do choose to augment your staff with a third party consulting team: What […]
Preventing hospital readmissions is a critical goal of health systems today. It’s a valuable tactic for achieving the Triple Aim, a three-pronged framework for optimizing the performance of healthcare organizations. A simple, proven way to make sure recently-released patients don’t quickly return for the same episode of care takes place immediately before the patient is discharged—Ensure […]
When the development team at Surgical Information Systems (SIS) asked if we could help them make some quick-win performance improvements to one of their applications, we jumped at the chance.
In Part II of her FHIR Dev Days wrap-up, J2 subject matter expert Ayesha Lefevbre tells us what’s next for FHIR. We have work to do, but it’s going to be worth it.
Many healthcare organizations are looking to increase their new patient acquisition rate via digital marketing efforts. For healthcare digital marketing to be effective, it is important that the patient journey is mirrored by internal processes and the right mix of digital systems. Rather than write in high level terms about a patient journey, I though […]
The first HL7 FHIR Developer Days conference held in the Americas just wrapped up. Today’s guest blog is by J2 subject matter expert Ayesha Lefebvre. She attended the conference in Boston last week and wrote about her favorite takeaways.
Director of Innovation at J2 Interactive, Steve Heard, takes us through some of the exciting elements in the InterSystems IRIS Data Platform, the new way of leveraging data that’s more scalable and simpler to maintain than anything we’ve seen before.
Updated: October 21, 2019 Post acute care continues to be a rapidly growing segment within healthcare. The growth has been driven both by economics and by technological innovation. On the economics front, insurance companies and Medicare have reduce reimbursements for readmissions that occur shortly (10 – 31 days) after a patient has been discharged. Beginning […]
Like many states across the country, Rhode Island is working to address the opioid addiction epidemic. Also like other states, Rhode Island runs a Prescription Drug Monitoring Program (PDMP) as one strategy to mitigate the crisis.
The FDA’s Title 21 CFR 820 Regulatory Requirement means that manufacturers of medical devices that are subject to FDA regulation need to establish and maintain procedures for implementing corrective and preventive action (CAPA) related to device non-conformity. These procedures must provide for control and action to be taken on any distributed or not yet distributed […]
Our new client, Rio Grande Valley Health Information Exchange (RGV HIE), is launching an initiative to support health data sharing among Emergency Medical Services (EMS) providers and hospitals in Texas.
Though our software development and integration work doesn’t usually give us direct contact with providers and patients, we never forget that those are the people we’re really working for.
Salesforce Validation Rules ensure that business processes are adhered to and that data is entered in a consistent format. Validation Rules run when a record is saved. A user is notified of invalid or missing data entry after clicking the Save button. Custom text instructs the user as to what needs to be changed. What […]