Physician Referral ROI Calculator

Before making an investment in any technology, it’s important to look at both the potential revenue and expected cost sides of the equation. Salesforce Health Cloud is used by many different types of healthcare organizations to increase physician referrals. The following calculator will help you determine the potential return on investment of Salesforce, when used […]

Physician Referral Management With Salesforce

The lifeblood of many types of healthcare providers is a physician outreach strategy. A physician referral management system is often used to deliver on this strategy. Here are just a few of the types of healthcare organizations that rely on physician referrals for revenue. Hospitals Health plans Physical therapy centers Labs Radiology practices Radiation oncology […]

Salesforce Health Cloud vs EHR Software: What’s The Difference?

We are often asked what the difference is between Salesforce Health Cloud and EHR software. While there are some areas where these two systems overlap, the underlying purpose for each differs. We’ll explain the differences by contrasting the vendor environment and product offerings for both EHR and Salesforce Health Cloud. What is EHR Software? I’ll […]

HIE Platform Migration – Lessons From the Field

HIE Platform Migration

We continue to see an increasing number of signals that the HIE software vendor space is shifting. As data needs evolve, the challenge is to keep up with technology innovations while optimizing IT investments. In the last few years, a growing number of HIEs have consulted with J2 Interactive specifically about migrating to another HIE […]

What’s New with Health Cloud: News from Salesforce World Tour

Salesforce World Tour DC Expo

Salesforce World Tour arrived to provide a day of learning and networking. A small group of our team at J2 attended the event to hear what’s new with Salesforce for healthcare and life sciences, and learn what’s currently top of mind in patient management for healthcare organizations. First, what are healthcare organizations focused on to […]

Salesforce Web-to-Case: Alternatives For File Attachment Support

Help! Your customer has an issue and they want to complete a web form to open a service ticket. All Salesforce orgs include functionality called Web-to-Case. It’s easy to implement, but it has limits – the biggest being the lack of support for attachments. In many situations, the ability for a customer to attach a […]