Blog • J2 Interactive

J2 Interactive Blog

J2 covers a wide range of topics related to healthcare IT, interoperability, and CRM for healthcare and life sciences organizations.

Patient Engagement in The Age of Coronavirus Tim Wood April 21, 2020

Patient Engagement in The Age of Coronavirus

Tim Wood

April 21, 2020

Health Information Exchanges:Eight COVID-19 Responses Jen Carter April 8, 2020

Health Information Exchanges:
Eight COVID-19 Responses

Jen Carter

April 8, 2020

Revenue Forecasting & Recognition at Contract Research Organizations: The Alternative to Spreadsheets…

Revenue Forecasting & Recognition at Contract Research Organizations: The Alternative to Spreadsheets

Tim Wood

March 6, 2020

How The City of Houston reduced the cost of non-emergency 911 EMS…

How The City of Houston reduced the cost of non-emergency 911 EMS calls

Jen Carter

December 6, 2019

A Look Back At SHIEC 2019 Nathan Elliott October 10, 2019

A Look Back At SHIEC 2019

Nathan Elliott

October 10, 2019

Today’s Healthcare Call Center And The Role of Cloud Software Tim Wood…

Today’s Healthcare Call Center And The Role of Cloud Software

Tim Wood

September 27, 2019

There are some excellent cloud technologies available to Healthcare Call Centers. These include Salesforce Health Cloud and Cloud Contact Center Software from Vonage's NewVoiceMedia. But before we get into the technology, let's look at healthcare call centers from a strategic level. [...]