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J2 covers a wide range of topics related to healthcare IT, interoperability, and CRM for healthcare and life sciences organizations.

Improve Patient Aftercare With Salesforce Omni-Channel

Patient aftercare can be facilitated and improved using Omni-Channel, which is a component of Salesforce Service Cloud.

2021 SHIEC Recap: Day Three

2021 marks the seventh year of SHIEC! We are excited to be both back in person and viewing the sessions virtually. Join us over the upcoming days as we recap selected sessions from this year’s events! Today - day three.

2021 SHIEC Recap: Day Two

2021 marks the seventh year of SHIEC! We are excited to be both back in person and viewing the sessions virtually. Join us over the upcoming days as we recap selected sessions from this year’s events! Today: day two.

2021 SHIEC Recap: Day One

2021 marks the seventh year of SHIEC! We are excited to be both back in person and viewing the sessions virtually. Join us over the upcoming days as we recap selected sessions from this year’s events! Up first - day one.

Spreadsheets vs Databases: 20 Differences Healthcare Organizations Should Know About

Spreadsheets are very useful and economical. However, when a spreadsheet is used as a substitute for a database, problems can occur.

Investment By Healthix Signals a Trend Toward Managed Terminology Services at HIEs

Healthix, one of the largest public health information exchanges in the United States, selected the J2 Managed Terminology platform.

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