Welcome to the J2 blog. This blog covers a wide range of topics related to healthcare IT, interoperability, and CRM for healthcare and life sciences organizations.
J2 Interactive Blog
InterSystems Virtual Summit 2020: Day Three Keynote Recap
Day Three InterSystems Virtual Summit Keynote recap, the latest highlights of InterSystems’ virtual Global Summit event. Join us from October 20th to November 5th as we recap various sessions of this year’s event.
InterSystems Virtual Summit 2020: Day Two Keynote Recap
Day Two InterSystems Virtual Summit Keynote recap, the latest highlights of InterSystems’ virtual Global Summit event. Join us from October 20th to November 5th as we recap various sessions of this year’s event.
InterSystems Virtual Summit 2020: Day One Keynote Recap
2020 marks the first year ever of InterSystems’ Global Summit going virtual! Join us from October 20th to November 5th as we recap various sessions of this year’s event.
Transformational Technologies For Your Medical Call Center
Only recently has a suite of enterprise-grade, components been available to any size medical call center, from five agents on up.
2020 SHIEC Recap: Week Five
Week Five 2020 SHIEC recap, the latest highlights of the Strategic Health Information Exchange Collaborative conference. Join us over the next five weeks as we provide highlights of the virtual sessions!
2020 SHIEC Recap: Week Four
Week Four 2020 SHIEC recap, the latest highlights of the Strategic Health Information Exchange Collaborative conference. Join us over the next five weeks as we provide highlights of the virtual sessions!
2020 SHIEC Recap: Week Three
Week Three 2020 SHIEC recap, the latest highlights of the Strategic Health Information Exchange Collaborative conference. Join us over the next five weeks as we provide highlights of the virtual sessions!
2020 SHIEC Recap: Week Two
Week Two 2020 SHIEC recap, the latest highlights of the Strategic Health Information Exchange Collaborative conference. Join us over the next five weeks as we provide highlights of the virtual sessions!
2020 SHIEC Recap: Week One
2020 marks the sixth year of SHIEC and the first year of it going virtual! Join us over the next five weeks from August 17 – September 15 as we recap the 10-day series of virtual sessions! Up first – week one.
Five COVID-19 Healthcare CRM Use Cases
As healthcare workers across the country and around the world fight on the front lines of the COVID-19 pandemic, all of us at J2 are ready to help with solutions that make their jobs easier and increase their effectiveness. CRM is a software platform that can be used to help address several of the many […]
Why Embed Telehealth Services Within Salesforce Health Cloud?
Several factors are driving many healthcare organizations to invest in telehealth, including the FCC’s COVID-19 Telehealth Program, which recently accepted its last round of applications. While standalone telehealth solutions should be evaluated by organizations that are planning to invest in the technology, it’s worth considering the additional benefits of incorporating telehealth services into a CRM […]
How HIEs Can Leverage CRM To Deliver Success For Their Participants and Patients
Growth is key to the survival of today’s HIE. As geographical reach expands, every HIE comes into contact with an ever-increasing host of hospitals, IPAs, PHOs, ACOs, payers, and single practice providers. This presents a challenge in ensuring the delivery of high-quality services to participants without increasing participant management overhead and straining budgets. Along with […]
What Do You Need To Know About SMART on FHIR?
Part 1 Recent CMS and ONC rulings will make SMART on FHIR capabilities within an EHR mandatory. This capability provides a consolidated view of patient progress over time in ways that have not been possible until recently. Before reading about what these rulings mean for you and your healthcare organization, you might be wondering what […]
What the New CMS and ONC Rulings Mean for Interoperability and Your Health Organization
Part 2 (Part 1 | Part 2) On March 9, 2020, both the Centers for Medicare & Medicaid Services (CMS) and the Office of the National Coordinator for Health Information Technology (ONC) published final rules that govern interoperability in the US healthcare landscape. The rules include directives on: Patient access to data Electronic health record […]
J2 Adapts Barcode Scanning Technology to Track COVID-19 Ventilators
Editor’s note: Congratulations to the Carescan+ team at North Tees and Hartlepool NHS Trust for winning the Health Tech Leaders award for Supporting Healthcare Teams in recognition of their work on this application! Healthcare organizations around the world have adapted processes and technologies to meet the new challenges presented by the COVID-19 pandemic, including how […]
EVkids Empowers Boston Youth
At this time of heightened awareness, we have an opportunity and an obligation to acknowledge the historical injustice and ongoing harm suffered by communities of color across our country. It’s time for everyone to find their voice and stand together with those pushing for reform to create a better future for our children. J2 is […]
Benefits of Remote Visual Support for Medical Device Patients & Caregivers
Until recently, most medical device training and support relied on pre-recorded or text-based materials, such as user manuals and recorded videos. Furthermore, end-user and caregiver customer support happened through email exchanges and voice-only telephone conversations. In today’s world, technologies for remote visual support & training for patients and caregivers have been more widely adopted by […]
Frederick Health Bolsters COVID-19 Response with J2’s Free Health Cloud Quick Start
The COVID-19 pandemic has forced health care organizations to make significant adjustments to ensure the safety of their staff and patients. Frederick Health, a comprehensive healthcare provider with a 233-bed hospital and multi-specialty medical group in central Maryland, reacted swiftly to the crisis by setting up drive-through COVID-19 testing for employees, emergency first responders, and […]
A Brief History of Salesforce: From Telegraph Hill to The Tower
Salesforce (the company) has arguably done more to advance the adoption of what’s now commonly known as “cloud software” than any other company. When Salesforce (the product) was first launched, a majority of businesspeople were distrustful of any third party holding their valuable contact data. Because of this uneasiness, Salesforce not only needed to sell […]
Transforming Patient Access to Innovative Care: How PRIA Deployed Salesforce Health Cloud
Providing patients access to innovative medical devices PRIA Healthcare helps accelerate patient access to innovative medical devices, procedures, and treatments. We had a virtual meeting with Mike Simon, founder and CEO of PRIA Healthcare, to discuss his company’s business model and how Salesforce Health Cloud has been central to efficient and scalable operations. How the […]
