Welcome to the J2 blog. This blog covers a wide range of topics related to healthcare IT, interoperability, and CRM for healthcare and life sciences organizations.
J2 Interactive Blog
Streamlining Medical Device Customer Support
As a medical device manufacturer’s business grows, managing customer support cases in the inbox becomes unwieldy. Here’s a better way.
10 Reasons Medical Device Manufacturers Adopt CRM
At a certain stage in their growth, medical device manufacturers & distributors consider investing in a CRM such as Salesforce. Here’s why.
Salesforce Experience Cloud: Taking “Portal” to the Next Level in Healthcare
Experience Cloud from Salesforce has expanded the concept of a healthcare portal from a transactional one to an experiential one.
7 Ways Clinical Labs Benefit from Salesforce
In a competitive environment, Salesforce can help your clinical lab stand out via more proactive communications with clients.
InterSystems Virtual Summit 2020: Day Three Focus Session Recap
InterSystems Virtual Summit 2020 Day Three Focus Session Recap, the latest highlights of InterSystems’ virtual Global Summit event. Join us from October 20th to November 5th as we recap various sessions of this year’s event.
InterSystems Virtual Summit 2020: Day Two Focus Session Recap
InterSystems Virtual Summit 2020 Day Two Focus Session Recap, the latest highlights of InterSystems’ virtual Global Summit event. Join us from October 20th to November 5th as we recap various sessions of this year’s event.
InterSystems Virtual Summit 2020: Day One Focus Session Recap
InterSystems Virtual Summit 2020 Day One Focus Session Recap, the latest highlights of InterSystems’ virtual Global Summit event. Join us from October 20th to November 5th as we recap various sessions of this year’s event.
InterSystems Virtual Summit 2020: Day Three Keynote Recap
Day Three InterSystems Virtual Summit Keynote recap, the latest highlights of InterSystems’ virtual Global Summit event. Join us from October 20th to November 5th as we recap various sessions of this year’s event.
InterSystems Virtual Summit 2020: Day Two Keynote Recap
Day Two InterSystems Virtual Summit Keynote recap, the latest highlights of InterSystems’ virtual Global Summit event. Join us from October 20th to November 5th as we recap various sessions of this year’s event.
InterSystems Virtual Summit 2020: Day One Keynote Recap
2020 marks the first year ever of InterSystems’ Global Summit going virtual! Join us from October 20th to November 5th as we recap various sessions of this year’s event.
Transformational Technologies For Your Medical Call Center
Only recently has a suite of enterprise-grade, components been available to any size medical call center, from five agents on up.
2020 SHIEC Recap: Week Five
Week Five 2020 SHIEC recap, the latest highlights of the Strategic Health Information Exchange Collaborative conference. Join us over the next five weeks as we provide highlights of the virtual sessions!
2020 SHIEC Recap: Week Four
Week Four 2020 SHIEC recap, the latest highlights of the Strategic Health Information Exchange Collaborative conference. Join us over the next five weeks as we provide highlights of the virtual sessions!
2020 SHIEC Recap: Week Three
Week Three 2020 SHIEC recap, the latest highlights of the Strategic Health Information Exchange Collaborative conference. Join us over the next five weeks as we provide highlights of the virtual sessions!
2020 SHIEC Recap: Week Two
Week Two 2020 SHIEC recap, the latest highlights of the Strategic Health Information Exchange Collaborative conference. Join us over the next five weeks as we provide highlights of the virtual sessions!
2020 SHIEC Recap: Week One
2020 marks the sixth year of SHIEC and the first year of it going virtual! Join us over the next five weeks from August 17 – September 15 as we recap the 10-day series of virtual sessions! Up first – week one.
Five COVID-19 Healthcare CRM Use Cases
As healthcare workers across the country and around the world fight on the front lines of the COVID-19 pandemic, all of us at J2 are ready to help with solutions that make their jobs easier and increase their effectiveness. CRM is a software platform that can be used to help address several of the many […]
Why Embed Telehealth Services Within Salesforce Health Cloud?
Several factors are driving many healthcare organizations to invest in telehealth, including the FCC’s COVID-19 Telehealth Program, which recently accepted its last round of applications. While standalone telehealth solutions should be evaluated by organizations that are planning to invest in the technology, it’s worth considering the additional benefits of incorporating telehealth services into a CRM […]
How HIEs Can Leverage CRM To Deliver Success For Their Participants and Patients
Growth is key to the survival of today’s HIE. As geographical reach expands, every HIE comes into contact with an ever-increasing host of hospitals, IPAs, PHOs, ACOs, payers, and single practice providers. This presents a challenge in ensuring the delivery of high-quality services to participants without increasing participant management overhead and straining budgets. Along with […]
What Do You Need To Know About SMART on FHIR?
Part 1 Recent CMS and ONC rulings will make SMART on FHIR capabilities within an EHR mandatory. This capability provides a consolidated view of patient progress over time in ways that have not been possible until recently. Before reading about what these rulings mean for you and your healthcare organization, you might be wondering what […]
